Heart of Lincoln Medical Group - Portland Site

Alert (Urgent)

If you require urgent medical help which cannot wait until the surgery reopens, please call NHS 111 for assistance or visit www.111.nhs.uk

Alert (Urgent)

If you suspect you or your child has Measles, we ask that you please stay at home and do not come into the Practice as you can spread this illness to others. Instead please call Reception to discuss your symptoms or complete an e-consult.

For more information about Measles, please click the link www.nhs.uk/conditions/measles

Alert (Information)

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Heart of Lincoln Medical Group Facebook Page

Alert (Information)

We are now asking patients to pay for any chargeable services upfront.  This includes letters, claim forms and firearms forms, along with medical reports.  Please be aware that this is ‘cash only’.

Alert (Information)

Access to Health Records Online 

The NHS wants to give people better ways to see their personal health information online. We know that people want to be able to access their health records. It can help you see test results faster. It also lets you read and review notes from your appointments in your own time.

We're now letting you see all the information within your health record. If you are over 16 and have an online account, such as through the NHS AppNHS website, or other GP online services and apps, you will now automatically be able to see all future information entered on your medical record. Some people can already access this feature, this won't  change for you.

This means that you will be able to see records from your appointments, as well as test results and any letters that are saved on your records. This only applies to records from your doctor (GP), not from hospitals or other specialists, although you will be able to see any letters that hospitals or specialists send to your doctor (GP). You will only be able to see information from 18 October 2023. For most people, access will be automatic, and you won't need to do anything.

Your doctor (GP) may talk to you to discuss test results before you are able to see some of your information on the app. Your doctor (GP) may also talk to you before you are given full record access to make sure that having access is of benefit to you. If you are concerned that seeing your records is not right for you, you should speak to your practice.

These changes only apply to people with online accounts. If you do not want an online account, you can still access your GP health record by requesting this information via reception. The changes also only apply to personal information about you. If you are a carer and would like to see information about someone you care for, speak to reception staff.

The NHS App, website and other online services are all very secure.  You'll  need to make sure you protect your login details. Do not  share your password with anyone as they will then have access to your personal information.

If you do not want to see your health record, or if you would like more information about these changes, please speak to your GP or reception staff. You can also read more by going to www.nhs.uk/gp-record.

Alert (Information)

There is no longer a requirement to wear a face mask when you attend the surgery, however please note that some staff and patients may continue to wear one if they prefer or feel safer doing so.

Our practice is approved to train fully qualified doctors who wish to specialise in general practice.

Our GP registrar will have had 2-4 years of experience as a qualified hospital doctor working in various specialities.

They consult patients on their own, under the mentorship of a GP trainer. Occasionally we ask permission to video a consultation. You will always be asked in advance and are given the option not to take part, and this will not affect your care in any way. No recording will be taken without your consent and the camera will be switched off on request. These videos are used only for educational purposes with the doctor doing the consultation and are destroyed after use.

Medical Students

Medical students are sometimes attached to the practice as part of their training. If you do not wish a student to be present during your consultation, please inform the receptionist.

Click Here to see our Certificate of Accreditation

This means that, as part of the health commitments of the Armed Forces Covenant, we have a dedicated clinician who has a specialist knowledge of military related health conditions and veteran specific health services. This is important in helping ex-forces to get the best care and treatment.

If you are ex-forces, please let your GP know to help ensure you are getting the best possible care.

Heart of Lincoln Medical Group - Portland Site

60 Portland Street

Main phone number: 01522 876800

Opening times: 8am-6:30pm (Currently open)